Payment and Refund Policy
Thank you for shopping with us! We want to ensure that your experience on our e-commerce website is convenient and hassle-free. This Payment and Refund Policy outlines the terms and conditions regarding payments and refunds for purchases made on our website.
Payment Options
We offer multiple secure payment options to make your shopping experience smooth and secure. You can choose from the following payment methods:
- Credit or Debit Card
- Net Banking
- Mobile Wallets
- UPI (Unified Payments Interface)
All payments made on our website are processed through Razorpay, a trusted and secure payment gateway. Razorpay ensures the highest level of security for your transactions, protecting your sensitive information.
Payment Process
When you proceed to checkout, you will be redirected to the Razorpay payment gateway. Here, you will be required to provide the necessary payment details to complete your purchase. Please ensure that you provide accurate and up-to-date information to avoid any payment processing issues.
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. In case of any payment failure or transaction error, please contact our customer support team for assistance.
Refund Policy
We understand that there may be instances where you need to cancel your order or request a refund. We strive to provide a fair and transparent refund policy to ensure customer satisfaction.
If you wish to cancel your order or request a refund, please contact our customer support team within 24 hours of placing your order. We will review your request and process the refund accordingly.
Please note the following conditions for refunds:
- Refunds will only be issued for eligible products and services as per our refund policy.
- Refunds will be processed using the same payment method used for the original purchase.
- Refunds may take up to 7-10 business days to reflect in your account, depending on your bank or payment provider.
- In case of cancellations or refunds for digital products or services, please refer to the specific product/service page for any additional terms and conditions.
If you have any questions or concerns regarding our payment and refund policy, please feel free to contact our customer support team. We are here to assist you and ensure a seamless shopping experience.
For more information on the privacy practices of Razorpay, please refer to their Privacy Policy.